The property sector is awash with new digital solutions from PMS to referencing to marketing and beyond. Most of these solutions are business-facing, some tenant/buyer facing. Some integrate, some don’t.

We’ve worked with innovators in the sector with aggressive, market-changing solutions as well as portfolio owners looking to maximise occupancy.

Whether you’re a tech innovator looking to disrupt the market or a traditional company deciding which technologies to access, we can help.

It’s actually not complex when you ask these three questions:

• What do I want?
• What does my customer want and expect?
• What does the customer journey look like that connects the two?

This gives you the start point – what’s it like to be a customer on their phone on a bus, on the settee or the loo trying to find a solution to their problem?

What technology and experiences do I need to create for them to make sure that I solve their problems? How do I make sure I use that journey to add value to them in a way that helps me to grow?

In reality, this is the middle bit. The first part is to spend half an hour with you to understand the outcomes, resources, stakeholders and context that your company sits within.

Within 30 minutes we can nearly always give an opinion on where you need to look to add value, and the areas you should focus on most to make the gains you need.